Return & Exchange Policy
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No Exchange Policy
- We do not offer any exchanges on purchased items.
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Return Eligibility
- Returns are accepted only if the item is unused or minimally used (a few ml).
- The item must not be damaged or tampered with.
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Return Process
- To initiate a return, please courier the product back to our office via Leopards or TCS located at Zamzama Commercial, DHA Phase 5, Karachi (complete address will be provided via message).
- You are responsible for the courier charges for returning the product.
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Refund Process
- Once we receive the returned item and verify its condition, your refund will be processed.
- Refunds will be initiated and completed within 5 working days of receiving the returned package.